Q: How can I contact Indar Pet?
A: You can reach us anytime at contact@indarpet.co.uk or via WhatsApp: +44 (0)7594 002380. We’re always happy to help!

Q: Do you deliver outside the UK?
A: Currently, we deliver within the United Kingdom only, including Northern Ireland and the Scottish Highlands (delivery times may vary slightly).

Q: How long does delivery take?
A: Standard UK delivery usually takes 2–3 working days after dispatch. You’ll receive a tracking email once your order is on its way.

Q: Are your supplements safe for cats and dogs with kidney problems?
A: Yes. All our products are 100% natural, vet-approved, and designed to support kidney and urinary health. Always follow the recommended dosage for your pet’s weight and consult your vet if your pet is on medication or has a medical condition.

Q: Can I use more than one product at the same time?
A: Most of our products can be safely combined, as long as you follow the dosage guidelines. If in doubt, please contact your vet for advice or get in touch with us for guidance.

Q: How should I dose the supplements according to my pet’s weight?
A: Each product includes clear instructions based on body weight. For example, small pets take smaller doses, and larger pets take larger doses. You can also ask us for a personalised guide.

Q: What foods should I avoid for my pet’s kidneys and bladder?
A: Avoid salty foods, processed human food, and high-phosphorus treats. Some common items like chocolate, onions, grapes, and certain dairy products can also be harmful. Always ask your vet before introducing new foods.

Q: Which snacks or treats are suitable for pets with urinary or kidney issues?
A: Choose low-phosphorus, low-sodium, and natural treats. Many of our online products are specially formulated to support kidney and urinary health without overloading the kidneys.

Q: How important is hydration for my pet’s kidney health?
A: Hydration is essential. Water helps flush toxins, maintain urinary flow, and reduce stress on the kidneys. Encourage multiple water stations, wet food, or pet fountains to increase fluid intake.

Q: Why is urinary health connected to kidney health?
A: The kidneys filter toxins and maintain fluid balance. If urine flow is blocked or concentrated, it increases stress on the kidneys and can worsen renal issues. Supporting both systems together helps maintain overall health.

Q: Are Indar Pet foods safe for pets with health conditions?
A: Yes, but always consult your vet first, especially if your pet has kidney, urinary, or other medical concerns.

Q: How should I store food and treats?
A: Store them in a cool, dry place, away from direct sunlight. Follow the storage instructions on each package to preserve freshness.

Q: Do your products contain allergens?
A: Ingredients are clearly listed on each product page. Please check labels carefully if your pet has sensitivities or allergies.

Q: Can I get guidance on which product is best for my pet?
A: Absolutely. You can contact us via email, phone, or our website chat for personalised advice. We’re here to help you choose the right products for your pet’s needs.

Q: Are there ways to support my pet’s urinary health at home?
A: Yes. Encourage hydration, provide a balanced diet, monitor urination habits, and schedule regular vet check-ups. Supplements can also help maintain healthy kidney and bladder function.

Q: How do I know if my pet might have a kidney or urinary problem?
A: Watch for changes in urination (frequency, colour, or difficulty), increased thirst, lethargy, reduced appetite, or signs of discomfort. Contact your vet immediately if you notice any of these symptoms.

Q: Where can I find more information and support?
A: Our website offers blogs, product guides, and tips on kidney and urinary care. You can also join our online community to share experiences and advice with other pet owners.

Q: Why should I choose Indar Pet for my pet’s general nutrition?
A: At Indar Pet, we carefully select natural, vet-approved ingredients to support your pet’s overall health and wellbeing. Our products are designed for daily use, gentle on tummies, and suitable for dogs and cats of all ages. With a focus on quality, sustainability, and proven benefits, we make it easy for you to give your pet the nutrition they deserve, helping to maintain energy, vitality, and a happy, healthy life.

Q: Are Indar Pet supplements safe for long-term use?
A: Absolutely. All our products are made with natural ingredients and formulated for everyday use. We recommend following the daily dosage guidelines, and for pets with specific health concerns, always consult your vet.

Q: Can I use Indar Pet products alongside my pet’s regular food?
A: Yes! Our supplements are designed to complement your pet’s diet, enhancing nutrition without disrupting their normal meals. They work naturally with both dry and wet foods to support optimal health.

Q: Why is Indar Pet a pioneer in kidney and urinary care for pets?
A: At Indar Pet, we are the first to focus exclusively on kidney and urinary support for dogs and cats. Kidney and urinary issues affect a significant number of pets, and early intervention can make a huge difference in their quality of life. By starting the right natural supplements, nutrition, and care routines now, you help your pet enjoy more happy, healthy moments together for years to come.

Q: How can I track my order?
A: Once your parcel is shipped, you’ll receive an email with a tracking link so you can follow it every step of the way.

Q: What if my order arrives damaged or incorrect?
A: Please email us within 7 working days at contact@indarpet.co.uk with photos of the issue. We’ll sort it out quickly — replacement, repair, or refund.

Q: Can I return or cancel my order?
A: Yes! You can cancel within 14 days of receiving your items, as long as they’re unused and in original packaging.
Note: perishable or opened pet food and treats cannot be returned for hygiene reasons.

Q: Who pays for return shipping?
A: If the product is faulty or incorrect, we’ll cover the return cost. For voluntary returns, customers are responsible for postage.

Q: Are your products tested and safe?
A: Absolutely. All products meet UK and EU safety standards and come from trusted suppliers. We regularly review quality and packaging.

Q: What should I do if I spot a defect or safety issue?
A: Contact us immediately at contact@indarpet.co.uk, including photos and details so we can investigate and act fast.

Q: How can I make sure toys and accessories are safe?
A: Always supervise playtime and check for wear or damage. Replace any toy that looks worn or could break.

Q: Why is early action so important in kidney or urinary problems?
A: Because these issues often develop silently. By the time symptoms appear, kidney function may already be reduced. Early action — through proper diet, hydration, and vet support — can slow down progression and help protect your pet’s long-term wellbeing.

Q: How can nutrition help support kidney and urinary health?
A: The right diet makes a big difference. Foods that are low in protein, phosphorus, and purines reduce the strain on the kidneys and help maintain healthy urinary balance. Hydration-rich and easily digestible meals also support detoxification and comfort.

Q: What signs should I look out for in my pet?
A: Increased thirst or urination, reduced appetite, weight loss, vomiting, or tiredness can all be early warning signs. If you notice any of these, speak to your vet as soon as possible — early management can greatly improve your pet’s quality of life.